Association of Social Work Boards Bachelor (ASWB) Practice Exam

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What is the primary duty of a social worker when a client exhibits signs of distress?

Report the client to authorities immediately

Listen and provide support to the client

The primary duty of a social worker when a client exhibits signs of distress is to listen and provide support to the client. This approach is grounded in the foundational principles of social work, which emphasize understanding, empathy, and validation of the client's feelings.

By actively listening and providing emotional support, the social worker helps create a safe and trusting environment, which is crucial for clients to express their thoughts and feelings. This supportive presence can alleviate feelings of isolation and distress, fostering a sense of connection and understanding. Further, it allows the social worker to assess the situation more thoroughly and identify the underlying issues contributing to the client's distress.

The other options suggest actions that may be appropriate in specific situations, but they do not prioritize the immediate need for support and understanding. Reporting a client to authorities or encouraging hospitalization may be necessary in cases of imminent danger but should typically follow an initial assessment and supportive conversation. Ignoring signs of distress is never appropriate, as social workers are trained to recognize and respond to the emotional needs of their clients.

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Encourage the client to seek immediate hospitalization

Ignore the signs unless they are severe

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