When a new client mentions inappropriate behavior from a previous social worker, what is the best response?

The most effective response is to reassure the client that he can talk freely. Creating a safe and supportive environment is essential for building trust, especially when a client has experienced inappropriate behavior in the past. By encouraging openness, you allow the client to express his feelings and concerns without fear of judgment or repercussions.

This approach helps you to better understand the client's experiences and emotional state, which is crucial for developing an appropriate course of action in your current professional relationship. Addressing any allegations of inappropriate behavior should be handled with care, giving the client a space to share his story while feeling validated and supported.

While informing the client of his legal options could be relevant, it may not prioritize the immediate need for emotional safety and support. Focusing on reassurance and open communication fosters a therapeutic alliance, encouraging the client to engage fully in the counseling process.